North Melbourne wishes to advise its membership hotline will be unavailable until Thursday morning.

During that time, membership staff will be away from the club and unable to answer phones or email queries.

To assist members, please see a list below of the most common queries related to this weekend's match. For any further questions feel free to message the club on Facebook or tweet @NMFCOfficial.

How do I organise the free ticket (BAF) for the game this weekend?
You will need your online account login details which is your member number and password. If you don’t know your password you can use the 'forgot password' feature.

Head to NMFC.com.au and click on to the 'Membership & Tickets' link at the top of the screen. You should see a Match Day section, where in the drop box 'Bring a Friend for Free' will appear.

You’ll be able to see the instructions and codeword (FRIEND) in front of you. With your online login details you will be able to redeem your electronic general admission ticket.

Can I buy guest passes for Premiership Club (VIC and/or TAS members)?
We have sold out of all our Premiership Club guest passes for Round 22, with no further seats or room passes available.

What time will the gates open for Round 22?
The gates will open at 11:45am EST.

Can I pick up cap/scarf at the game?
All Tasmanian members were mailed out their cap or scarf with their membership. Please email membership@nmfc.com.au with your request to have another one mailed out.

Will tickets be available for purchase at the gate?
Only general admission tickets will be made available for sale at the gate. Reserved seating and reserved seating upgrades will have been sold prior to the game online or over the phone through Ticketek (132 849).